Meet our Swansea team

With over 20 years of hands-on experience in the industry, we’ve built a reputation as one of South Wales’ most reliable and trusted commercial cleaning providers. Our team understands that every business has different needs when it comes to maintaining a clean and safe environment — whether it’s a busy office, a large school, a manufacturing facility, or a high-traffic medical centre.

Jayne Gethin

Managing Director

Jayne is the Managing Director of ServiceMaster South Wales and established the business alongside her husband Paul in 2005. Jayne is responsible for all finances within the business and overall business direction.

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Jonathan Gethin

Director

Jonathan joined the business in 2014 and is responsible for the overall growth and business strategy. Jonathan oversees new business sales and contracts within the business.

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Sharon Rosier

Senior Contracts Manager

Sharon joined the business in 2006 and is responsible for customer satisfaction and retention as well as health and safety and COSHH compliance within the business.

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Natalie Williams

Contracts Manager

Natalie joined the business in 2016 and is one of our contracts managers. Natalie is responsible for customer audits and satisfaction and to ensure the day to day running of our commercial contracts.

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Eva Williams

Contracts Manager

Eva joined ServiceMaster in 2023 as one of our contracts managers and is responsible for customer audits and customer satisfaction and ensuring the day to day running of our commercial contracts.

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Faye Wood

Office Manager

Faye joined ServiceMaster in 2020 as our office manager and is responsible for ensuring time and attendance reports are monitored as well as onboarding and all administrative duties.

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Emily Farley

Payroll and HR

Emily joined ServiceMaster In 2025 as a Payroll and HR Assistant. Emily is responsible for all our payroll and also all recruitment and HR activities.

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Nick Powell

Warehouse Manager & Delivery Driver

Nick joined ServiceMaster in 2015 and is responsible for ordering and delivering all cleaning materials and cleaning equipment as well as the upkeep of all machinery and vehicles.

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Samantha Jones

Area Supervisor

Sam joined ServiceMaster in 2016 and is responsible for managing cleaning contracts and a team of cleaning operatives on a day-to-day basis within the Swansea area.

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Sara Allagosta

Area Supervisor

Sara joined ServiceMaster in 2025 and is responsible for managing cleaning contracts and a team of cleaning operatives on a day-to-day basis within the Neath area.

Mariusz Chrzanowski

Area Supervisor

Mariusz joined ServiceMaster in 2022 and is responsible for managing cleaning contracts and a team of cleaning operatives on a day-to-day basis within the Cardiff and Newport area.

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Anne John

Area Supervisor

Anne joined ServiceMaster in 2011 and is responsible for managing cleaning contracts and a team of cleaning operatives on a day-to-day basis within the Swansea and Ammanford area.

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Katarzyna Czyzewska

Area Supervisor

Kasia joined ServiceMaster in 2011 and is responsible for managing cleaning contracts and a team of cleaning operatives on a day-to-day basis within the Port Talbot and Bridgend area.

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Very professional service. All cleaning carried out to a very high standard. Always willing to help. Friendly staff and management who are always punctual and reliable.
Engineering Plant Fforestfach
Friendly, professional and cost effective. Service Master personnel go the extra mile in order to ensure that their service remains first class. Unlike other cleaning companies, when Service Master win your business, they continuously deliver an excellent service week after week, year after year. They simply make it happen seamlessly without any fuss.
Office and Retail Counter Llandarcy
A little over 5 years ago we moved into a new, purpose build Health Centre. Jayne was invited along to provide me with a quotation for the cleaning contract. Not only was I impressed by the services provided by ServiceMaster, but also the professionalism and 'nothing would be too much trouble' approach I felt. Needless to say, 5 years on Jayne and her team continue to provide all our cleaning services to the highest standard. When ever an issue has arisen, no matter how small, they are resolved swiftly thanks to the great working relationship we have. As we are frequently complimented on how great the premises looks; which is largely down to the team at ServiceMaster, I would have no hesitations in recommending Jayne and the ServiceMaster team to anyone.
Medical Centre Clydach
Our company is located within a large industrial unit and is continually expanding. Jayne Gethin and her team have been nothing if not flexible to these changes. Always approachable, I know that I can contact the team at any time with a problem or request and I am confident that the solutions will be timely, cost effective and provide the best for our company. Our cleaner is lovely; hard working, personable and always ensures that our office space is cleaned to the highest standards. I would recommend ServiceMaster to other local companies.
Industrial Unit Port Talbot
Our practise underwent a large phased building development, and the practise decided to put the cleaning contract out to tender. Out of all the interested parties, ServiceMaster Clean were clearly the company that stood out and subsequently they were chosen. As the building development was phased this proved extremely difficult in keeping the practise clean due to the dust and mess from the contractors, who were still on site for a further 7 months. During this time ServiceMaster Clean provided an excellent standard which has been maintained throughout their time with us. ServiceMaster Clean have always provided a private and personal service and they are highly recommended by our practise.
Doctors Surgery Swansea
We originally contacted Jayne and her team at ServiceMaster to cover a long term sickness of one of our employees. We were extremely pleased with the service and quality and continue to use them to cover for all staff absences and shortages. They provide a professional, efficient and reliable service with extremely helpful staff. We would highly recommend them!
Comprehensive School Neath
I have just received an email from our office staff that would like me to contact you regarding the excellent work that David has carried out and is still carrying out today. I noticed David in a few different locations today doing a fantastic deep cleaning of all desks, chairs, kitchen utilities as well as all touch points that Covid would be laying in wait to spread. He has been here since very early and is still here now. He hasn't been here before but It would be nice to show out appreciation for his efforts by contacting his employers.
Covid Deep Clean Port Talbot
Just to let you know, and to offer my thanks to all your staff who attended during the concert. As you are probably aware the concert was a great success for us, and part of that success was down to the efficiency of your staff, we received no complaints whatsoever with regard cleaning and servicing of the toilet areas. Please could you pass on my thanks to all of your operatives as they did a fantastic job.
Liberty Stadium Swansea
Tarnya is our regular cleaner and her work is always to a very high standard, on the odd occasion that Tarnya is not with us, Lianne [Contracts Manager] will call or email to let us know we have a replacement and check that we are happy with the arrangements. All in all, two very good people to work with.
National Trust Neath

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